– Duties and taxes are not included in the price of the goods you purchase online, and might not be included in the overall shipping costs you pay to the online retailer.
– When purchasing goods online, some or all of these goods may not originate in the country you reside in, therefore are subject to a customs duty, which is a tariff or tax imposed on goods when transported across international borders.– When goods are not shipped domestically (within your country) or within a single customs union, such as the European Union, you are liable to pay any inbound duties and taxes which your local customs authority deems appropriate.
– Once the duties and taxes are fully paid the goods will be delivered to you
– What is payable, if anything, depends on where the goods are sent from, the type of goods, their transactional value and the weight of the package
– In case the customers do not pay the duty and tax requested in their country, no refund from the customer can be requested from climbingholds.shop.
– Any additional costs applied to climbingholds.shop (Company E-climbing group Sp zoo) caused by a late payment by the customer to the tax office of his country, a refusal to pay the mandatory taxes requested by are country or for any other reason related to the law of the taxes in force in the country of the customers: all these costs will be asked to be refunded by the customers to climbingholds.shop (Company E-climbing group Sp zoo).
Most jurisdictions require companies to provide proof of export for VAT purposes. In an EXW shipment, the buyer is under no obligation to provide such proof, or indeed to even export the goods.
If your order is already shipped and you are not 100% satisfied with your purchase, simply send it back within 14 days and we’ll refund the full cost of the item minus shipping costs.
Return shipping cost is 100% on the charge of the buyer.
Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
Any product that will be damaged or not received in the original package, will not be refunded.